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    "date": "2025-12-13T21:51:07",
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    "slug": "return-policy",
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        "rendered": "Return Policy"
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        "rendered": "<p>At <strong>Marsimio General Trading<\/strong>, our goal is to ensure that every customer is satisfied with their purchase. Please read this policy carefully to understand your rights and our procedures regarding cancellations, returns, and refunds.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Order Cancellation<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You may cancel an order <strong>before it is processed<\/strong> by contacting our <strong>Customer Service team<\/strong>.<\/li>\n\n\n\n<li>Once an order has been processed, it cannot be canceled and will be treated as a <strong>return<\/strong>.<\/li>\n\n\n\n<li><strong>Guest checkout orders<\/strong> (without an account) cannot be canceled once placed.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Return Policy<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Returns must be initiated <strong>within the return period<\/strong> from the date of receipt.<\/li>\n\n\n\n<li>Products must be returned:\n<ul class=\"wp-block-list\">\n<li>Completely <strong>unused<\/strong><\/li>\n\n\n\n<li>In <strong>original packaging<\/strong><\/li>\n\n\n\n<li>In <strong>good condition<\/strong><\/li>\n\n\n\n<li>With the <strong>original invoice<\/strong><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Returns <strong>will not be accepted<\/strong> if:\n<ul class=\"wp-block-list\">\n<li>Original packaging has been opened or torn<\/li>\n\n\n\n<li>Products are damaged or soiled due to use<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Items that are <strong>damaged through normal use<\/strong> are not considered defective.<\/li>\n\n\n\n<li>Where possible, defective items will be <strong>repaired<\/strong> rather than replaced.<\/li>\n\n\n\n<li>Marsimio monitors return activity and may <strong>refuse returns<\/strong> in case of suspicious or excessive returns.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Refunds<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refunds are processed <strong>after receiving and inspecting the returned items<\/strong>.<\/li>\n\n\n\n<li>Refunds for <strong>credit card payments<\/strong> may take <strong>up to 30 days<\/strong> to appear in your account, depending on your card issuer.<\/li>\n\n\n\n<li><strong>Shipping and handling charges<\/strong> are refundable only if the products are defective or damaged.<\/li>\n\n\n\n<li><strong>Exchanges are not currently available<\/strong> for online purchases in the UAE.<\/li>\n<\/ul>\n\n\n\n<p>For all refund requests, please contact our <strong>Customer Service team<\/strong>, who will assist you with the process.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Disclaimer<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The Website and its content are provided on an &#8220;<strong>as is<\/strong>&#8221; and &#8220;<strong>as available<\/strong>&#8221; basis.<\/li>\n\n\n\n<li>Marsimio General Trading makes <strong>no warranties<\/strong>, express or implied, regarding the Website, content, or products, except as required by law or by the product manufacturer.<\/li>\n\n\n\n<li>By using this Website, you acknowledge that your use is <strong>at your own risk<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Limitation of Liability<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Marsimio General Trading is <strong>not liable<\/strong> for any indirect, incidental, special, or consequential damages arising from the use of this Website, including but not limited to:\n<ul class=\"wp-block-list\">\n<li>Loss of profits or goodwill<\/li>\n\n\n\n<li>Loss of data<\/li>\n\n\n\n<li>Business interruption<\/li>\n\n\n\n<li>Inaccurate results or website malfunctions<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Our liability for any product is <strong>limited to the amount paid<\/strong> for that product.<\/li>\n\n\n\n<li>Nothing in this policy affects your rights as a consumer under <strong>UAE law<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. Contact Us<\/strong><\/h2>\n\n\n\n<p>If you have any questions or need assistance with returns or refunds, please contact:<\/p>\n\n\n\n<p><strong>\ud83d\udce7 Email:<\/strong> <a>marsimiotrade@gmail.com<\/a><br><strong>\ud83d\udcde Phone:<\/strong> +971 52 251 1111<\/p>",
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        "rendered": "<p>At Marsimio General Trading, our goal is to ensure that every customer is satisfied with their purchase. Please read this<\/p>",
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